1. Definitions & Interpretation
"Ignify" means Ignify Solutions Private Limited, a company incorporated under the Companies Act, 2013 with its registered office in Hyderabad, Telangana, India. "Vendor" means the person, firm, or entity submitting this registration. "Directory" means the Ignify School Vendor Directory, including all related listings, web pages, communications, and outreach activities. "School" means any educational institution, parent, trustee, or other party browsing or contacting Vendors through the Directory. "Listing" means the public profile created for the Vendor in the Directory. "Personnel" means any director, employee, agent, contractor, or sub-contractor deployed by the Vendor.
2. Eligibility & Vendor Representations
By submitting this form, the Vendor represents and warrants that: (a) it is a legally registered business in India; (b) all licenses, registrations, GST, and statutory approvals required for its trade are valid and current; (c) the person signing this form is duly authorised to bind the Vendor; (d) all information provided is true, complete, and accurate; (e) it has the legal right to supply the goods or services described; and (f) it is not subject to any sanction, debarment, blacklisting, or pending criminal proceeding that would prevent its dealings with educational institutions or minors.
3. Registration & Listing Information
The Vendor is solely responsible for the accuracy of all information submitted. Ignify reserves the right, but is not obligated, to verify any information. Ignify may edit, abbreviate, format, or reject any submitted content at its sole discretion. The Vendor agrees to update its Listing information promptly if any details change.
4. Listing Plans, Fees & Payment
(a) Free Listings carry no fee but offer reduced visibility and features. (b) Paid Listing fees are exclusive of GST and any other applicable taxes. (c) All fees are payable in advance and in Indian Rupees. (d) Payment confirmation shall ordinarily activate the Listing within seven (7) business days, subject to verification.
5. Tax Responsibilities, TDS & Statutory Levies
All taxes including TDS, GST, professional tax, and any other levies arising from the Vendor's operations are the Vendor's sole responsibility. If any tax authority, governmental body, or regulator raises a demand, penalty, or notice on Ignify due to any default or misrepresentation by the Vendor, the Vendor shall reimburse Ignify in full within seven (7) days, including interest, penalties, and legal fees on a full indemnity basis.
6. No Verification, No Background Check, No Endorsement by Ignify
The Vendor expressly acknowledges that Ignify performs no background verification, criminal record check, financial due diligence, solvency check, license verification, or quality audit on Vendors. Any "Verified," "Trusted," "Featured," or similar badge or status denotes only that Ignify has received a registration form and applicable fee — it does not denote that the documents are genuine, current, that the Vendor is solvent, that personnel are trustworthy, or that goods or services are safe or fit for purpose. Ignify makes no endorsement, representation, or recommendation of any Vendor.
7. No Guarantee of Business, Leads, or Outcomes
Ignify provides only a directory and discovery service. Ignify makes no representation, warranty, or guarantee regarding: (i) the volume, quality, or conversion rate of leads or enquiries; (ii) the number of Schools that will view, contact, or transact with the Vendor; (iii) any minimum revenue, sales, or business outcomes; or (iv) ranking, placement, or traffic to the Listing. Decisions made by Schools are entirely independent of Ignify.
8. Independent Contractor — No Partnership, Agency, or Franchise
Nothing in these Terms creates any partnership, joint venture, agency, employment, fiduciary, or franchise relationship between Ignify and the Vendor or between Ignify and any School. Neither party has authority to bind the other. The Vendor shall not represent itself as Ignify's agent, partner, representative, employee, or franchisee, nor shall it use any language implying such a relationship in marketing, signage, or correspondence. Any breach shall constitute a material breach entitling Ignify to immediate de-listing without refund.
9. Vendor Obligations & Code of Conduct
The Vendor shall: (a) respond to School enquiries professionally; (b) honour all commitments, quotations, and contracts entered into with Schools; (c) not engage in misleading advertising, false claims, price gouging, or unethical practice; (d) not solicit any School to bypass the Directory in a manner that disparages Ignify; (e) comply with all applicable laws including consumer protection, child safety, food safety, environment, and labour laws.
10. Child Safety, POCSO Compliance & Personnel Screening
Schools serve minors. The Vendor accepts the heightened duty of care this imposes. The Vendor warrants and undertakes that: (a) all Personnel deployed at any School premises have been screened for criminal antecedents, including but not limited to the Protection of Children from Sexual Offences Act, 2012 (POCSO), the Juvenile Justice Act, 2015, and any equivalent legislation; (b) screening records are maintained and shall be produced to Ignify or to any School on demand; (c) the Vendor shall immediately remove any Personnel against whom a credible complaint involving a minor is raised, pending investigation; (d) the Vendor accepts sole and absolute liability for any act, omission, or offence by its Personnel; and (e) the Vendor shall report any cognisable offence involving a minor to the appropriate authorities and to Ignify without delay.
11. Insurance Requirements
Vendors supplying goods or services involving (i) physical access to school premises, (ii) food, catering, or beverages, (iii) student transport, (iv) equipment used by minors, (v) sports or laboratory activity, or (vi) construction, electrical, or maintenance work, shall maintain valid public liability and product liability insurance of not less than Rupees Fifty Lakh (₹50,00,000) from a reputed Indian insurer, and shall produce a certificate of currency on demand. Failure to maintain such insurance shall (a) void any limited indemnity coverage referenced under these Terms, (b) entitle Ignify to immediate de-listing without refund, and (c) shift all consequential liability to the Vendor.
12. Anti-Bribery, Anti-Corruption & Procurement Ethics
The Vendor warrants that it has not, and shall not, offer, pay, promise, or authorise any inducement, gratification, kickback, or bribe — whether monetary, in-kind, or otherwise — to any School employee, principal, trustee, parent, teacher, government official, or Ignify employee to obtain or retain business through the Directory. Any breach shall result in (a) immediate termination of the Listing, (b) forfeiture of all fees paid, (c) public de-listing with notice to other Schools, (d) liquidated damages of Rupees Five Lakh (₹5,00,000) per incident, and (e) referral to law enforcement under the Prevention of Corruption Act, 1988 and the Bharatiya Nyaya Sanhita, 2023.
13. Quality of Goods & Services — Sole Responsibility of Vendor
Ignify is not a manufacturer, supplier, agent, broker, or guarantor of any goods or services listed in the Directory. Quality, fitness for purpose, safety, delivery, warranty, after-sales service, refund, replacement, recall, and all related obligations are the sole responsibility of the Vendor. Any contract for supply, sale, or service is exclusively between the Vendor and the School.
14. Disputes Between Vendor and School
Ignify shall not be a party to, and shall bear no liability for, any dispute, claim, complaint, loss, damage, injury, or proceeding arising between the Vendor and any School — including but not limited to non-payment, defective goods, delayed delivery, breach of contract, IP infringement, personal injury, harassment, food poisoning, accident, or property damage. The Vendor shall resolve all such matters directly with the School concerned and shall hold Ignify harmless.
15. Intellectual Property & Brand Usage
(a) The Vendor grants Ignify a non-exclusive, royalty-free, worldwide licence to use its name, logo, trademarks, photographs, and submitted content solely for the purpose of operating, marketing, and promoting the Directory. (b) The Vendor warrants that it owns or has secured all necessary rights to the content submitted, including model releases for any persons depicted. (c) "Ignify," the Ignify logo, and all related brand elements remain the exclusive property of Ignify Solutions Private Limited.
16. Confidentiality, Data Protection & DPDP Compliance
Ignify will handle Vendor data in accordance with its Privacy Policy and applicable Indian law including the Digital Personal Data Protection Act, 2023 (DPDP) and the Information Technology Act, 2000. The Vendor consents to the use of its information for Directory operations, communications, and marketing related to the Directory. The Vendor shall handle any School data received through the Directory in compliance with the DPDP Act.
17. Data Breach Allocation
In the event of any personal data breach involving information shared between the Vendor and Schools through, or as a result of, the Directory, the Vendor shall (a) bear sole liability for the breach if caused by the Vendor or its Personnel, (b) notify Ignify in writing within seventy-two (72) hours of becoming aware, (c) notify the Data Protection Board of India and affected persons as required by law, and (d) cooperate fully with Ignify's response. The Vendor shall indemnify Ignify against all losses, fines, penalties, and notification costs arising from such breach.
18. Take-Down on Demand
Ignify shall be entitled, but not obligated, to remove, suspend, or modify any Listing immediately upon receipt of (a) any legal notice, court order, or governmental directive; (b) any regulatory action by the Consumer Affairs department, Police, Education department, FSSAI, or any other competent authority; (c) any credible third-party complaint involving fraud, criminal conduct, child safety, or public health; or (d) any media report or social media incident materially affecting Ignify's reputation. Such take-down may be effected without prior notice and without any liability whatsoever, with notice to follow within seven (7) days.
19. Indemnification
The Vendor shall indemnify, defend, and hold harmless Ignify Solutions Private Limited, its directors, officers, employees, contractors, and affiliates against any and all claims, demands, losses, damages, liabilities, costs, fines, penalties, and legal fees (including advocate fees on a full indemnity basis) arising out of or in connection with: (a) any breach of these Terms by the Vendor; (b) any inaccuracy or misrepresentation in the information submitted; (c) any goods, services, or conduct of the Vendor or its Personnel; (d) any dispute with any School or third party; (e) any violation of law, IP rights, or third-party rights by the Vendor; (f) any harm caused to any minor; (g) any tax demand under Clause 5; (h) any data breach under Clause 17; or (i) any reputational harm caused to Ignify.
20. Limitation of Liability
To the maximum extent permitted by law, Ignify's total aggregate liability to the Vendor arising under or in connection with these Terms shall not exceed the total fees actually paid by the Vendor to Ignify in the twelve (12) months preceding the claim, or Rupees Ten Thousand (₹10,000), whichever is lower. In no event shall Ignify be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of business, loss of goodwill, or loss of data, even if advised of the possibility. Nothing in this clause shall limit liability for fraud or gross negligence to the extent such limitation is unenforceable under law.
21. Limitation Period for Claims
Notwithstanding any longer limitation period under the Limitation Act, 1963, any claim brought by the Vendor under or in connection with these Terms must be initiated in writing within twelve (12) months of the cause of action arising, failing which the claim shall be deemed waived and absolutely barred.
22. Equitable Relief & Specific Performance
Notwithstanding Clause 20, Ignify shall be entitled, without prejudice to any other right, to seek specific performance, injunctions, restraining orders, and other equitable relief from a court of competent jurisdiction without posting bond, in addition to monetary damages, in particular for breaches of Clauses 8, 12, 15, and 25.
23. Suspension, Removal & Termination
Without prejudice to Clause 18, Ignify may, at its sole discretion and without prior notice, suspend, edit, or remove any Listing if: (a) the Vendor breaches these Terms; (b) Ignify receives credible complaints from Schools or third parties; (c) the information appears false, misleading, or fraudulent; (d) the Vendor's conduct brings or is likely to bring Ignify into disrepute; (e) any payment fails or is reversed. No refund shall be due in the event of suspension or removal for cause.
24. Right to Audit (Paid Listings)
For Vendors on Paid Listings, Ignify reserves the right, on forty-eight (48) hours' written notice, to request reasonable proof of licenses, registrations, insurance certificates, GST returns, POCSO screening records, and any other credentials referenced in the Listing. The Vendor shall produce such proof within seven (7) days. Failure to produce shall entitle Ignify to immediate de-listing under Clause 23 without refund.
25. No Reverse Engineering, Scraping or Copying
The Vendor shall not, directly or indirectly, scrape, harvest, copy, mirror, reverse-engineer, or commercially exploit any other Listings, lead data, contact information, search analytics, ranking algorithms, or Directory content. Breach shall constitute a material breach entitling Ignify to (a) immediate termination, (b) liquidated damages of Rupees Five Lakh (₹5,00,000) per violation as a genuine pre-estimate of loss, and (c) injunctive relief under Clause 22.
26. Refund Policy
All fees paid for Paid Listings are non-refundable. Once payment is processed and the Listing is activated, no refund, pro-rata adjustment, or credit shall be claimable, including in the event of voluntary withdrawal by the Vendor or removal under Clauses 18 or 23. This policy is fundamental to Ignify's pricing and the Vendor expressly waives any claim to refund.
27. Consumer Protection Act, 2019 — Vendor Acknowledgement
The Vendor expressly confirms that it is acquiring services for commercial purposes — namely, business promotion through the Directory — and not as a "consumer" within the meaning of Section 2(7) of the Consumer Protection Act, 2019. The Vendor expressly waives any right to approach a Consumer Disputes Redressal Commission and agrees that all disputes shall be resolved exclusively through the mechanism in Clause 31. This acknowledgement is fundamental to the commercial bargain between the parties.
28. Modification of Terms
Ignify reserves the right to modify these Terms at any time. Material changes shall be notified by email or on the website at least seven (7) days prior to effect. Continued use of the Directory after such notification constitutes acceptance of the revised Terms.
29. Termination by Vendor
The Vendor may terminate a Free Listing at any time by written notice to info@ignifysolutions.in; Ignify shall remove the Listing within seven (7) business days. Paid Listings continue until expiry of the paid term; no early termination, refund, or pro-rata adjustment is permitted.
30. Survival
The following clauses shall survive any termination or expiry of these Terms for a period of three (3) years: 5 (Tax), 6 (No Verification), 7 (No Guarantee), 8 (No Agency), 10 (POCSO), 13 (Quality), 14 (Disputes), 15 (IP), 16–17 (Data), 19 (Indemnity), 20 (Liability), 21 (Limitation Period), 25 (No Reverse Engineering), 26 (Refund), 27 (CPA), and 31 (Jurisdiction).
31. Governing Law & Jurisdiction
These Terms shall be governed by the laws of India. The courts at Hyderabad, Telangana shall have exclusive jurisdiction over any dispute. The parties shall first attempt to resolve any dispute amicably; failing which, the matter shall be referred to arbitration in Hyderabad before a sole arbitrator under the Arbitration and Conciliation Act, 1996. The arbitration proceedings shall be conducted in English.
32. Force Majeure
Ignify shall not be liable for any failure or delay in performance caused by events beyond its reasonable control, including acts of God, war, riot, pandemic, government action, internet or hosting failures, cyber-attack, and natural disasters.
33. Notices & Communication
All formal notices to Ignify shall be sent to info@ignifysolutions.in with a copy to the registered office. Notices to the Vendor shall be sent to the email or WhatsApp number provided. The Vendor consents to receiving operational, transactional, and marketing communications from Ignify by email, SMS, WhatsApp, and phone.
34. Severability & Entire Agreement
If any provision is held invalid, the remaining provisions shall continue in full force and the invalid provision shall be replaced by an enforceable provision approximating the original intent. These Terms, together with the Ignify Privacy Policy, the Grievance Officer page, and any plan-specific terms, constitute the entire agreement between the parties.
35. Headings, Counterparts & Electronic Execution
Section headings are for convenience only and shall not affect interpretation. This agreement may be executed in counterparts and electronically; an electronic signature affixed under Section 10A of the IT Act, 2000 shall be valid and binding as a physical signature.
36. Anti-Fraud, Anti-Spam & IT Act Compliance
The Vendor shall not (a) submit any false, deceptive, or duplicate registration; (b) use the Directory to send unsolicited bulk communications to Schools; (c) attempt to manipulate ranking, reviews, or analytics through fraudulent means; (d) engage in any practice that violates the IT Act, 2000, the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, or any other applicable law. Violations shall result in immediate termination, forfeiture of fees, and possible legal action.
37. Grievance Mechanism
In compliance with Rule 3(2) of the IT (Intermediary Guidelines) Rules, 2021, Ignify maintains a Grievance Officer. Vendors and Schools may lodge complaints in writing as detailed at /grievance-officer. Acknowledgement shall be provided within twenty-four (24) hours and resolution sought within fifteen (15) days.
By accepting these Terms, the Vendor confirms that it has read, understood, and agreed to be bound by them in their entirety.